Details :
Priority Dispatch, Inc. is seeking a Part Time Customer Support Dispatcher for varying shifts who is responsible for timely, courteous and professional answering of customers’ phone calls for the day-to-day acceptance and distribution of orders scheduling pick-ups and/or deliveries, and for ensuring proper and timely dispatching of these orders to the Independent Contractor (IC) fleet. This position is responsible for ensuring customer requirements are met for order entry, tracking and providing proof of deliveries, problem solving, and technical support for on-line customers and IC’s. The Part Time Customer Support Specialist ensures superior quality service is provided to each customer during all business hours and handles other related duties as assigned. Priority Dispatch has a 39-year history in the transportation industry, serving markets in Ohio, Indiana, Kentucky and Michigan, offering strategic, seamless delivery solutions including customized staffing and training, precise control and compliance, real-time verification and advanced reporting. We are committed to continuous improvement, teamwork, and quality leadership, and proud of delivering the best in the industry on a 24/7 basis! Requirements High School Graduate; College preferred. Transportation experience/background required. Two to three years relevant experience required, customer service experience preferred. You must be proficient with Microsoft Word, Excel, with use of computers and have experience with Map Programs. You must have excellent communication and negotiation skills, with strong customer service skills. Extensive knowledge of regional roadways and geographical knowledge of each delivery center is required. We are an Equal Opportunity Employer. M/F/D/V encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability or national origin. Applicants encouraged to confidentially self-identify when applying. Employment contingent upon successful completion of background investigation. Smoke-free, drug-free work environment. No recruiters or agencies without a previously signed contract. No phone calls or faxes please. You must be eligible to work in this country. Please include salary requirements with your resume and email to hr@prioritydispatch.com.Photos :
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