Details :
Priority Dispatch, Inc. is expanding its Cleveland Ohio delivery center operations. We are looking for an experienced Operations/General Manager from the transportation industry. This position is responsible for providing leadership and management of a delivery center, continually improving value to customers while meeting financial and strategic objectives. This role is responsible for streamlining operating efficiency, error elimination/resolution and increased productivity; utilizes PDI methodology and tools. • Develops and implements strategic and tactical plans, which will ensure accounts meet corporate sales and profit goals, and strategic objectives. • Responsible for revenue growth and identifying new customers. • Assures quality service is provided to meet or exceed external and internal customer expectations, to include the development of expectations, procedures and quality standards with customers. • Maintains competitive awareness and develops systems to win business from the competition. • Actively manages day-to-day operations which includes, ensuring proper resources for Independent Contractors and monitoring Independent Contractors performance to ensure it is meeting customer requirements. EDUCATION: Must have bachelors degree and previous transportation industry experience. Must be able to interpret and use financial data and have excellent communication and negotiation skills. Demonstrated problem solving skills, ability to work independently and under time constraints. Must be proficient in Microsoft Word, Excel and with use of computers. Must be able to train and motivate staff. Priority Dispatch has a 39-year history in the transportation industry, serving markets in Ohio, Indiana, Kentucky and Michigan, offering strategic, seamless delivery solutions including customized staffing and training, precise control and compliance, real-time verification and advanced reporting. We are committed to continuous improvement, teamwork, and quality leadership, and proud of delivering the best in the industry on a 24/7 basis! We are an Equal Opportunity Employer. M/F/D/V encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability or national origin. Applicants encouraged to confidentially self-identify when applying. Employment contingent upon successful completion of background investigation. Smoke-free, drug-free work environment. No recruiters or agencies without a previously signed contract. No phone calls or faxes please. You must be eligible to work in this country.Photos :
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